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(Senior) Business Analyst (SAP CRM & Services)

  • On-site
    • Hong Kong, Hong Kong
  • Information Technology

Job description

  • Act as an internal consultant to understand the business needs/processes in sales and service operation.  

  • Liaise with internal and/or external project teams to support project implementation and problem resolution

  • Provide IT system (sales and services) support to global users

  • Investigating, trouble-shooting and resolving reported system issues.

  • Work in SAP S4hana, ABAP, SQL, MS .NET environment.

  • Support the development and scaling of AI initiatives in QTC/CRM

Job requirements

  • Degree in Computer Science / Information Technology / Information System or relevant disciplines

  • Min 2 years hands on experience in SD module of SAP (ECC or S4Hana)

  • Experience in SAP Fiori and Agentic AI is a bonus

  • Experience in Customer Relationship Management (CRM) is an advantage

  • Experience in the whole system development life cycle, from gathering requirements, system design, development, testing, UAT, implementation, documentation to maintenance is preferred

  • Good analytical and problem-solving skills

  • Good team player and willing to learn

  • Good in written and spoken English and Chinese

  • Less experience would be considered for senior business analyst or business analyst position

Attractive salary and fringe benefits package will be offered to the right candidates.

Interested parties please submit your application with cover letter, resume, certificate and transcripts.

Data collected will be used for recruitment purpose only. Suitable candidates may be referred to other vacancies within our company.

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